Balance Massage Therapy LLC COVID-19 Appointment Protocol


  • Clients are asked to wait in their vehicle until 10 minutes before their scheduled appointment.  If the appointment is at 10:30am, the client will come into my office no earlier than 10:20am.  Conversations will be kept to necessary information pertaining to the treatment for that session and future sessions.  Once the session is over and payment is processed I ask that the client leave promptly to allow me the time needed to disinfect my office for the next client.  I can always be reached via email, text or phone call.


  • Clients are required to wear a face mask until face down on the table and will be required to wear a face mask upon leaving appointment.  When a client is face up or side-lying on the table a disposable mask will be given and must be worn while receiving treatment when face up or in a side-lying position.  Any client who has medical exemption from wearing a face mask will not be required to wear a mask.


  • Upon arrival clients’ temperature will be taken and if it is above 100 degrees fahrenheit the client will be asked to reschedule once the temperature is below 100 degrees. Please remember that if you feel ill to stay home.


  • Upon arrival the client will be asked to use hand sanitizer to disinfect their hands.


  • Upon arrival the client will be asked the following questions:

  1. Have you recently experienced any of these symptoms: fever, shortness of breath, cough or sore throat?

  2. Have you been in places with a high infection rate within the last two weeks (state designated hotspots)?

  3. Have you been in recent contact with any person(s) that tested positive for COVID-19

  4. Have you been tested for COVID-19? When was your test taken and what were the results?


Depending on the answers to these questions you may be asked to reschedule your massage


Face massages will not be given at this time.


90 minute massages will no longer be given at this time in order to reduce exposure time


As a result of needing more time for intake and sanitizing procedures all clients will be scheduled 3-4 weeks at the earliest between appointments.  This will enable me to see more clients on a regular basis.  

Cleaning/Disinfecting Protocol 


  1.  All unnecessary items will be removed from high traffic areas (magazines, candy bowl ect)

High traffic areas will be disinfected (using cleaners approved by the CDC) after each client.  High traffic areas include:

  • Massage table and face cradle

  • Seating, dish that holds personal items, clip board, pens

  • Front desk surface and device used to receive payment

  • All surfaces in the bathroom

  • All door knobs



  • Clients will be asked to refrain from touching any retail items unless purchasing such item.  

  • All retail items that are able to be disinfected will be disinfected at the end of each day


A mask and apron will be worn by me for every client and will be switched to a new one after each client.  Once every other week a deep clean will be done to my office using cleaners approved by the CDC. 


A closed container will be used for dirty linens and a closed container will be used for clean linens.  Proper washing of linens will be followed as directed by the CDC.


Signs will be posted on proper hand hygiene, respiratory hygiene and cough etiquette. Please follow them accordingly.